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Helpdesk Software Case Study

  • A helpdesk that grows with you. Support your customers in different countries, languages & time-zones.
  • Save your support team hours of time by leveraging automations for effective and efficient support.
  • Effective team collaboration using instant messaging, notes and automations.
  • Integrate with 1000+ other software applications, or build your own app on our platform.
  • Help your customers help themselves, with a custom knowledge base and portal.

 

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Help users help themselves with a fully-integrated knowledge base software and 24/7 self-service portal, customized to fit each of your brands. Pick and choose the configuration of content types that works for your organization.

What is Case study?

In the social and life sciences, a case study is a research method involving an up-close, in-depth, and detailed examination of a particular case. For example, a case study in medicine may examine a specific patient a doctor treated, and a case study in business might study a particular firm's strategy. 

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Why do we use it?

The purpose of a ' case study is to experiment between experiences or come up with new ideas. Our Engineers develop a hypothesis and go into detail through their research and experimenting when processing through the case study type of their choice.

Where can I get a case study?

You can checkout out our case studies and download the one that you are interested in.

CHECK OUT OTHER CASE STUDIES